Customer Service Representatives

Full time | GTBank | NigeriaPosted On 17/12/2019

Job Description

At Guaranty Trust Bank plc, our mission is to build an enduring Proudly African and Truly International Institution that plays a fundamental role as a Platform for Enriching Lives by building strong, value adding relationships with our customers, stakeholders and the communities in which we operate.
We are looking for vibrant people who would work passionately in driving our desire to provide exceptional services to our customers.
Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
We are recruiting to fill the vacant positions below.

Job Title: Customer Service Representatives
Location:  Our unique branches countrywide

Job description:
We are hiring experienced Customer Service Representatives to deliver exceptional customer experiences. To do well on this role, you will be required to:

  • Respond promptly to customer inquiries
  • Communicate with customers through various channels
  • Acknowledge and resolve customer complaints
  • Know our products to answer questions
  • Provide professional customer support

Competencies/Skills:

  • Awesome service disposition
  • Attention to details
  • Effective communication skills
  • Problem resolution skills

Requirements:

  • 2 to 3 years’ work experience in any customer service related role
  • HND from an accredited polytechnic
  • Minimum of 5 O’ level credits – including English and Mathematics
  • Completion of NYSC is mandatory

Visit to apply: https://gtbank.zohorecruit.com/recruit/Portal.na?iframe=false&digest=ZXjpuCUgMeZEMvQpF4mEw3GAUnkE7bVo.a85bxdBEmQ-